Site Catalyst provides the metrics needed for all types of users within the organization to fulfill their reporting needs. In order to get the most value at a specific department and an enterprise-wide level, customers should take the time to determine a standard set of configurations settings to which all implementations should adhere.

Validating your Site Catalyst installation is performed in the following steps:

  • Check for code accuracy.
  • Validate the parameters in the image request.
  • View reports for value and metric accuracy.
Checking Code Accuracy
By checking the code accuracy, you ensure that the code is located in the correct place and it is being called in the right order. Also check the following:

Make sure that the configuration variables have been set correctly for your business needs. One small configuration variable, for instance, will determine if you are collecting ClickMap data. One configuration variable can also determine if you are going to collect the revenue in the correct currency type (which can make a big difference considering the vast range of numbers associated with different currency types).

Page Templates
Many clients site architectures uses page templates to create the pages of the site dynamically, populating the main types of pages with specific content, possibly pulled out of a database or a content management system. If this applies to your site, you will definitely have the basic code being placed on those templates, so that each and every page that uses the template contains the proper code. Some page template types might include:
  • Product pages.
  • Department or Category pages.
  • Campaign landing pages.
  • Article pages.
  • Checkout pages.
  • And so on.
Code Exceptions
Event if you are using page templates that create pages on your site, you will still need to populate certain variables on specific pages. These could include the 404 error page and Conversion Event pages, when you need a special value on just one page. Make sure that these pages have the code needed.

Validation Parameters
To validate the parameters that you send into Site Catalyst, use the Site Catalyst Debugger tool to check random pages and the checkout pages. Review the Debugger rather than page code. Even though the code may look right, if the Debugger doesn’t show it, the data will no be captured.

Use the Debugger to find any missing variables/values when compared to the page code. Foe example, if the code says s.pageName=”Home” and pageName=Home is not in the Debugger, there’s a problem. Use the tables provided in the Debugger white paper (available in the Site Catalyst Knowledge base) to translate the Debugger variables.

To recognize code errors, watch for any of the following:
  • Variables with the wrong values.
  • Variables set on the page that don’t show in the Debugger.